Terms & Conditions Apply
DATA RECOVERY PRICES
OUR QUOTE IS ALWAYS INSTANT AND TRANSPARENT
WHAT DETERMINES THE DATA RECOVERY PRICES?
Our pricing is based on the failure scenario of each drive as well as the amount of time the drive will be connected to our systems. The amount of time the technician will need to spend working on the drive may also impact this process. We have learned over the years through both our recovery lab, that no data recovery case is the same. While most of the physical failures and repairs may be similar, the data contained and the corruption that can affect the data varies greatly.
WHY DO WE NEED YOU TO SEND US YOUR DRIVE TO PROVIDE A QUOTE FOR THE RECOVERY?
Diagnosing a hard drive is much like diagnosing what is wrong with the engine on one’s car. All the average person knows is the car is not working the way it should, and it is making a weird sound. When you bring your car to a mechanic, they will never be able to quote you the price at the door until they have had a chance to look at the car and inspect the engine. Troubleshooting a car problem is along the same lines as diagnosing a hard drive failure, all the end user knows is that the drive is not operating the way it should and in some cases there is a weird sound coming from the drive. Without having a technician look at the drive we wouldn’t be able to tell what is preventing the drive from working, we need to see the internal components.
SERVICE OPTIONS
OUR PRICE
2-3 Business Days of Diagnostics Time
1 Business Days of Diagnostics Time
2hrs of Diagnostics Time
3-4 Weeks of Turnaround Time
1-2 Weeks of Turnaround Time
24-72 hrs of Turnaround Time
No Data, No Charge Guarantee
No Data, No Charge Guarantee
No Data, No Charge Guarantee (Not Applicable)
24x7 Support Available
Assigned Dedicated Engineer 24x7
Not Applicable for Physical Issues
Support Available Mon - Fri 9am to 6pm
Support Available Mon - Fri 9am to 6pm
Standard Service of Regular Business Time
Priority Service of our Regular Business Time
Support Available For All Types of Cases & Medias
Support Available For All Types of Cases & Medias
Our standard service features free diagnostics. Within 48 to 72 hours, we will provide you with a complete recovery report that includes a case turnaround estimate, price quote, a list of recoverable files (when possible) and other essential case information.
The average turnaround time for this service is an industry-leading 15-30 business days. Our engineers perform data recovery procedures on standard service cases from 9 A.M. to 6 P.M, Monday through Friday.
This service features a faster evaluation than our standard service and a faster case turnaround overall. We will complete your evaluation within 24 hours of receiving your media.
The average turnaround for our expedited service is 7-15 business days. Our engineers work on your case from 9 A.M. to 9 P.M., Monday through Saturday.
This is our fastest data recovery service. We will perform your evaluation as soon as your media arrives at our facilities, and our engineers will work to deliver the fastest possible turnaround. You will also have access to a dedicated support line for up-to-the-minute updates throughout the recovery process. We offer 24/7/365 services every day of the year including weekends and holidays.
Our emergency service has an average turnaround of less than 72 hours.
Diagnostics Fee Applicable
Free Diagnostics
Diagnostics Fee Applicable
Read More
We also offer Emergency services for RAID systems, Virtual Servers, DAS, NAS, iSCSI, eSATA, Fiber Channel Storage Devices and other complex storage systems. Your case will receive around-the-clock attention from the industry's best RAID and server specialists.
Turnaround times vary depending on the number of drives in your array and the severity of damage, but we offer an average case completion time of 24 - 48 hours on majority of RAID systems.
Cases involving unique or complex enterprise-level systems require a custom approach where utilities and techniques have to be modified or even created to achieve a successful recovery. These services include SAN Recovery, Virtualization Recovery from VMware®, Hyper-V™ or similar, Remote Data Recovery, Database Recovery, Onsite Data Recovery, Data Migration and Tape Library Recovery.
These cases are custom tailored to meet your specific needs and the turnaround time varies based on the scope of your project. Please call 9844034947 to speak to a recovery technician about creating a custom solution for your data recovery needs.
SINGLE ROTATIONAL DRIVE [UPTO 1TB]
Rotational hard drive disks are commonly found in both laptop and desktop computers. Rotational drives store data on data platters that have a magnetic surface coating. Magnetic heads attached to an arm read and write data to the surface of these spinning disks. Typical physical failures include electronic failure on the disk controller, a problem with the read/write assembly, and failure of the spindle motor that rotates the platters.
LEVEL 1 [Logical Failure] :
Format Recovery, Partition Loss, Deleted Files & Folders, New Operating System Installation Partition, Overwrite new data Media Condition: Good
Quote Range : INR Min 3000 - 5000 Max
LEVEL 2 [Technical Issues] :
Circuit / PCB board Failure / Damaged, Firmware / Service Area issues, CRC Errors IO Errors Windows Delayed Write Failure Bad Sectors
Quote Range : INR Min 5000 - 10.000 Max
LEVEL 3 [Physical Failure] :
Weak Heads, Damaged reading head, Clicking Noise, Buzzing Noise Beeping, Noise without detection, Spindle Motor rotation issue, Scratching Noise, Media Level Failure Problem in Rotations
Quote Range : INR Min 10.000 - 20.000 Max + Spare Charges
Note : 1) Inspection Charges Applicable for "TAMPERED" Drives.
2) We charge Donor Drive or Spare charges if Data Recovery is not successful for Physical Issues
Above 1TB Drives ADD 50 % Extra on Above Quote
Above 2TB Drives Contact us for Inspection
We have an experience in recovering data from all types of hard drives:
SATA, EIDE, IDE, SCSI, SAS, Fibre Channel, ESDI, RLL, ST/MFM, MCA, PCMCIA Type I, II and II, 1.8" ATA, and CF+ Type II hard drives plus others.
\\\\\\\\\\\\\\\ ADDITIONAL CHARGES MAY APPLY FOR RARE, OLDER OR UNIQUE DRIVES OR SITUATIONS. PRICING SUBJECT TO CHANGE AT ANYTIME ///////////////
SOLID STATE DRIVE [SSD] UPTO 512GB
Solid Stare Drives are an increasingly popular storage option as a result of their fast read/write access speeds. These devices commonly consist of multiple NAND chips and unlike rotational drives have no moving parts, eliminating the possibility of impact damage. As a NAND-based device failures include broken connectors, corruption to the chip controller, and shorted components.
LEVEL 1 [Logical Failure] :
Format Recovery, Partition Loss, Deleted Files & Folders, New Operating System Installation, Partition Overwrite, new data overwrite Media Condition: Good
Quote Range : INR Min 5000 - 10,000 Max
LEVEL 2 [Technical Issues] :
SSD capacity is changed to default 8 MB, 128 MB or other than its original Capacity Firmware issues or any other Technical Issues
Quote Range : INR Min 10,000 - 25,000 Max
LEVEL 3 [Physical Issues] :
PCB burnt, NAND Chips Burnt, Not Detecting or any other physical
Quote Range : INR Min 25,000 - 45,000 Max
Add INR 5000 - 10,000 extra if the drive having any special interfaces like 16pin port, 24pin port or any other special ports
Above 512 GB Contact us for inspection, after inspection we will give accurate quote
\\\\\\\\\\\\\\\ ADDITIONAL CHARGES MAY APPLY FOR RARE, OLDER OR UNIQUE DRIVES OR SITUATIONS. PRICING SUBJECT TO CHANGE AT ANYTIME ///////////////
REMOVABLE MEDIA :
NAND chips are a form of flash storage often found in portable USB devices. Unlike a rotational drive, data is erased and written to the chip electronically. Typical failures include broken connectors, shorted components, and corruption.
LEVEL 1 [Logical Issues] :
Format Recovery, Partition Loss, Deleted Files & Folders, Overwrite new data overwrite Media Condition: Good
Quote Range : INR 3000 - 5000
LEVEL 2 [Physical Issues] :
Circuit / PCB board Failure / Damaged, Firmware / Service Area issues, Non detecting Flash Drive
Quote Range : INR 5000 - 15000
\\\\\\\\\\\\\\\ ADDITIONAL CHARGES MAY APPLY FOR RARE, OLDER OR UNIQUE DRIVES OR SITUATIONS. PRICING SUBJECT TO CHANGE AT ANYTIME ///////////////
ENCRYPTION MEDIA [HDD] UPTO 1TB
Quote Range : INR Min 10,000 - 20,000 Max
LEVEL 1 [Logical Failure] :
Media without Errors. Operating system issues or decryption errors. Media with Sector Errors (Detected but cannot access due to multiple bad sectors)
LEVEL 2 [Physical Issues] :
Media without Errors. Operating system issues or decryption errors. Media with HDD Not Detected. Clicking & Grinding Noise drives.
Quote Range : INR Min 20,000 - 45,000 Max + Spare Charges
Above 1TB drives need inspection to give accurate Quote
ENCRYPTION MEDIA [SSD] UPTO 512GB
LEVEL 1 [Logical Failure] :
Media without Errors. Operating system issues or decryption errors. Media with Sector Errors (Detected but cannot access due to multiple bad sectors)
Quote Range : INR Min 20,000 - 30,000 Max
LEVEL 2 [Physical issues] :
SSD capacity is changed to default 8 MB, 128 MB or other than its original capacity. firmware issues or any other technical issues and Not Detecting.
Quote Range : INR Min 30,000 - 45,000 Max and More
\\\\\\\\\\\\\\\ ADDITIONAL CHARGES MAY APPLY FOR RARE, OLDER OR UNIQUE DRIVES OR SITUATIONS. PRICING SUBJECT TO CHANGE AT ANYTIME ///////////////
RAID / SERVER / NAS / SAN
RAIDs, also known as redundant arrays of independent disks, are devices consisting of multiple hard drives that act as a single logical unit to provide increased performance and prevent the chance of data loss. RAIDs can be configured in some ways, and Cromac Data Recovery has experience reconstructing and recovering data from failed arrays.
Please fill the form, we will contact you as quickly as possible :
SMARTPHONE / TABLET / IPAD
LEVEL 1 [Logical Failure] :
Format Recovery, Deleted Files & Folders, Factory Reset, Overwrite new data overwrite Smartphone Condition: Good
Quote Range : INR Min 3000 - 6000 Max
LEVEL 2 [Physical Failure] :
Software issue, Phone Stuck at Android logo, Screen Damage, Motherboard Issue, Phone not booting up Etc
Quote Range : INR Min 6000 - 15000 Max
LEVEL 1 [Logical Failure] :
Format Recovery, Deleted Files & Folders, Factory Reset, Overwrite new data overwrite Smartphone Condition: Good
Quote Range : INR Min 5000 - 8000 Max
LEVEL 2 [Physical Failure] :
Software issue, Phone Stuck at Windows logo, Screen Damage, Motherboard Issue, Phone not booting up Etc
Quote Range : INR Min 8000 - 20,000 Max
LEVEL 1 [Logical Failure] :
Format Recovery, Deleted Files & Folders, Factory Reset, Overwrite new data overwrite Smartphone Condition: Good
Quote Range : INR Min 8000 - 20,000 Max
LEVEL 2 [Physical Failure] :
Software issue, Phone Stuck at Iphone logo, Screen Damage, Motherboard Issue, Phone not booting up Etc
Quote Range : INR Min 20,000 - 45,000 Max and More
\\\\\\\\\\\\\\\ ADDITIONAL CHARGES MAY APPLY FOR RARE, OLDER OR UNIQUE DRIVES OR SITUATIONS. PRICING SUBJECT TO CHANGE AT ANYTIME ///////////////
Rotational Drives [HDD]
Solid State Drives [SSD]
Removable Media
Encryption Media
RAID/NAS/SAN/SERVER
Smartphone/Tablet/Ipad
TERMS & CONDITIONS APPLY
FREQUENTLY ASKED QUESTIONS ?
1) What should I do if I just lost my data ?
The most important thing to do is to stop using the damaged media. If the damaged item is a hard disk continuing to use it can lead to more severe damage from the heads scraping the platters, this can make the recovery process very hard if not possible at all. Bring it in to us, where we can take a look and provide you with an exact evaluation prior to any work being carried
2) Why should I not try a self recovery ?
The chance of a self recovery on any modern hard drive is a very slim chance of success. In fact attempting these self recoveries can in certain cases lead to more damage being caused, resulting in a more complicated recovery process. This is due to the fact that these devices are built to extremely strict and tolerant process and special equipment and knowledge is required to work on these devices.
3) How do you charge for data recovery ?
At Cromac Data Recovery we provide a free evaluation once we have received and assessed the job. You are under no obligation to proceed with the recovery and are welcome to take the job back if you do not wish to proceed. We quote each job on an individual basis as opposed to one price fits all, which keeps the price a lot fairer to you.
4) How do you return the recovered files to me ?
Depending on the amount of data recovered we will either return the data to you on DVD's or an external hard drive. You are free to provide your own hard drive or we can supply you with a new drive. If you require a small amount of files urgently to continue work we can make these available to you for download.
5) How long will it take to recover my data ?
This depends on exactly what needs to be done to recover the data. We provide a free evaluation within a day of the job arriving at our laboratory. Once we have assessed the drive we will give you a time frame. Most of our recoveries can be completed within a couple of days.
6) Do you have an emergency service ?
Yes we do, we provide an emergency service where we will dedicate all our time to getting your job completed in as little time as possible. Please note that this will incur an extra fee. Click here to know more about Emergency Service.
7) Why do you need a Class 100 Clean Room to recover data ?
A class 100 Clean Room is required for all hard drives that need to have work carried out internally, such as damaged heads or damaged bearings or other internal damage. A Class 100 Clean Room is a dust free environment. This is required to keep the hard drive internals completely clean and free from dust when reassembled. A dust particle is larger than the operational gap of the heads and platter surface and dust here can cause damage internally.
8) Do you have a Class 100 Clean Room on site ?
Cromac data recovery has a viewable Class 100 Clean Room at our premises and is available
9) How Do I submit my job for evaluation or recovery ?
Simply complete the SUBMIT DRIVE form found here. This will enable us to track the job and book it in upon arrival. This will also provide us with your contact information to call you back and discuss the recovery process once the drive has arrived. You can also call us to discuss the issues with your drive and we can book in the job online and organize the collection for you.
While Cromac Data Recovery takes all necessary steps to look after your data while in our possession, We will not be held liable for any data loss that may result while work is being carried out on items in our possession. We take all care to protect your data. If a job is unrecoverable or you decide not to proceed with the recovery you need to inform us immediately if you wish to collect the job or have it returned. Failure to do so may result us in disposing off the job.
10) Do you guarantee a 100% recovery of all my files ?
Unfortunately no one can guarantee 100% recovery success rate of all the files. Depending on the initial reason for the data loss, the outcome will be affected. However we have proven and tried methods to ensure a very high success rate for obtaining all your files back. In the majority of cases we have achieved a perfect recovery rate. We will work with you to ensure that the files are recovered to your acceptance.
11) What is your privacy policy ?
At Cromac Data Recovery we respect your privacy, all data is kept 100% confidential and as such we never discuss what is found on your completed job with anyone. A file verification process is carried out whereby random files are checked to ensure the recovery is successful. We maintain a backup of your files on a secure server, this is maintained for 2 weeks in case you need to ask us any questions about the completed job. This can be deleted at time of completion if you choose to do so. Please note any child pornography will be reported to the relevant authorities. If you have a Non Disclosure Agreement that you would like us to sign, we are happy to do so. Click here to know more on NDA Agreement
12) Do you have offices in other states or operate in other states ?
In order to provide top class Data Recovery services a data recovery lab needs to have a Class 100 Clean Room at the minimum, along with an extensive amount of tools and spare parts to name just a few, Not to mention the expertise to work on the hard drive.
Email : [email protected]
+91-9844034947
HARDDISK RECOVERY [HDD]
SOLID STATE DRIVE RECOVERY [SSD]
SMARTPHONE/TABLET RECOVERY
ENCRYPTION MEDIA RECOVERY
CCTV/DVR DATA RECOVERY
EMERGENCY 24/7 DATA RECOVERY
DATA SANITIZING SERVICES
FILES RECOVERY
DATABASE RECOVERY
REMOVABLE MEDIA RECOVERY
VM WARE RECOVERY
NAS/SAN RECOVERY
RAID 5 RECOVERY
RAID 0 RECOVERY
We offer emergency recovery, after hours services 24 hours a day, 7 days a week. Click here for more information about the cost and how to get started if you have a data loss emergency.
CROMAC DATA RECOVERY
CUSTOMER SERVICE
PARTNERSHIP PROGRAM
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